The front desk that never misses a call.
Swiftcierge is the enterprise voice-AI receptionist that answers inbound calls, books and reschedules appointments, qualifies leads, runs outbound campaigns, and hands off cleanly to your team — with a tamper-evident audit trail on every word.
An operator on the line, a console for your team.
Swiftcierge runs the whole call — and gives supervisors an air-traffic-control view of every conversation as it happens.
Answers instantly, understands intent, acts.
Every inbound call is greeted in natural speech in under a second. The agent captures intent, looks up the caller, and takes real action — no hold music, no phone tree.
- Live streaming transcript with per-turn AI attribution
- Listen, whisper-coach, or take over any call in one click
- Latency and confidence surfaced on every turn
Follow up, remind, and re-book at scale.
Launch compliant outbound campaigns and automated appointment reminders that pace themselves, respect calling hours, and drop cleanly into a human when a lead is hot.
- Appointment reminders that reschedule by voice
- Lead qualification with structured hand-off
- Pacing, concurrency, and DNC guardrails built in
Every word inspectable, attributable, reversible.
Treat the AI as a teammate whose work can always be reviewed. Every AI-authored word, decision, and tool call is logged to an append-only, hash-chained audit trail.
- SHA-256 hash-chained, append-only audit log
- Role-based access control & tenant isolation
- PHI redaction and configurable data residency
Everything a front desk needs, and more.
Natural conversation
Low-latency, barge-in-aware speech that sounds like a real receptionist.
Booking & rescheduling
Reads your calendar, checks conflicts, and confirms by voice.
Human takeover
Listen, whisper, or take over — with zero context loss.
Outbound campaigns
Reminders, follow-ups, and re-books that pace and comply.
Ticketing & CRM
Creates tickets, updates records, and routes to the right team.
Knowledge grounded
Answers from your KB with citations and confidence scoring.
Live in days, not quarters.
Connect a number
Bring your own DID or provision one. Point it at Swiftcierge — no media service to run.
Ground & configure
Connect your knowledge base and calendar, pick a voice, set guardrails, and test against scenarios.
Roll out gradually
Promote from canary to full traffic with live metrics, and roll back instantly if you need to.
Answer every call. Book every lead.
See Swiftcierge answer, book, and qualify on your own line. Launch a pilot in days and watch every call in the console.